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Recently, my Asus PC seemed to have just a series of boot up failures. I took it to my local Microcenter in need of a repair. The desk man said the repair would be done in 5-6 days, and here I stand 17 days later without my PC that I frequently use for online school assignments, gaming, and YouTube activity. The technician started the repair 7 days after I brought it in, and works 5/7 days a week. I called the technician and he said that it may... Read more

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Terrible services Took my money for a bench fee knowing they could not repair my laptop

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Laptop hinge broke in normal usage. Microcenter warranty will not cover.

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The biggest problem with Micro Center is their total inability to understand that if a customer can't communicate with them - they'll go elsewhere. 1. Take their phone system (away , please!). It is one of those robo-answerers. It is limited as to the options it gives. So, if you want something out of those options, say to talk to a manager - it can't allow it. In addition, when you are talking to some one, it often drops the connection. ... Read more

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I purchase (2) two Corsair power supplies from Microcenter in July of 2016. I was told I had two mail in rebates to send in, one for each to receive a prepaid Visa card. I followed all the instructions as was required and found out that they only allow one refund per household! My store receipt even states "I saved $40.00 on these items which is a total scam. I think it is about time some federal or state attorney take these mail in rebate... Read more

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I agree that the Micro Center in Madison Heights, MI lacks professionalism, customer service, and good business practices. I was a micro center fan but now this is the third time I have had issues with this branch. 1.) I bought a flat screen Samsung tv that turned out to be referbished that they sold as new. 2.) I spent $3000 with them on a brand new desktop build from scratch which I had them build and install. They said I'd receive a call in a... Read more

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I ordered mhl micro usb to hdmi SKU 438424. It was open box. That i was going to get a discount on I received an email saying that they cant find the product that was posted online. Manager offer me 5 dollars off in my next order. I dont want it , I want the product that I ordered , its not my responsibility that micro center post missing items I should receive a new product with the open box price. My pick up number is 5835123 Store in... Read more

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I purchased an Intel NUC Model NUC5PGYH. At the Paterson NJ location. It was shrink wraped with a seam. That seamed strange for an Intel product. Normaly a smooth plastic wrap. I was in a rush so I left. Started to open and then noticed it was a repack. Missing parts sold for new. The parts that were in there were in a plastic zip bag that did not fit the parts. When I opened the pc the SATA and Power Cable for drive were missing. Packed it up c... Read more

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My son purchased a Intel core i7-6850K for $699.99 at a store in Yonkers, NY. I went to return it at Micro Center in Paterson, NJ as he purchased a more updated one for a system he is building. It was charged on his American Express, and they would not honor credit towards the return. I was then approached by a supervisor , demeaning my sons character. He was very rude and unprofessional. He stated to me that my son had to be "checked"... Read more

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I will never shop in your Patterson location again or any location. I was in the store to buy a tablet and the guys at the dept were using profanity. In the 20 seconds I was there they used the f word at least 6 to 8 times knowing that I was standing right there. I called the store to talk to a manager and I was out on hold for a long time because the operator could not get a manager to pick up. I told her what happen and left my number for a... Read more

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