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On Monday April 23rd I purchased a refurbished HP computer from Micro Center located in Houston TX near the Galleria 610 loop and Hwy 59. I was reassured that the computer was fine although it was refurbished HP preformed the refurbishment. I bought the necessary...
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#1039683
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I went to the flushing location because it was recommended to me. I knew what I wanted but I still asked questions being that I'm not great with computers and settled on an hp 250 G5. The man fills the card and brings it to the customer service desk where a girl named...
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Anonymous
Anonymous

*** MICRO CENTER, THEY'RE A RACIST BUNCH OF *** WASTING TIME ***!!!!

rollo2016
rollo2016

You obviously have a problem if you cannot just pay in cash instead of using a debit card or Apple Pay. Financially responsible people never use those methods, due to how dang...

#1037688
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I love to shop at Micro Center. Normally I stop by at the store located at Rockville Maryland, and it happen to be this time I stop by to the store in Fairfax Virginia to purchase a couple of external hard drive on April 11 around 8 pm. I never experienced such a...
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1.0
#1034391
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Microcenter Manager Review

Microcenter
#963228
1.9
Bought a defective fan controller and manager Jeff White was a complete *** head and refused to return. I know they probably don't care and it's just a drop in the bucket I spent about $6,000 in there a year but ever since that happened I haven't shopped there
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Microcenter Customer Care Review

Microcenter
#956836
They sold my phone number and now I get texts about free prescription drugs and black friday sales. It wasn't somebody else because I used a new number.
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Microcenter Customer Care Review

Microcenter
#934458
1.0
This is the worst customer service experience I have ever had. I ordered a battery that was shipped broken and then shipped a second battery that was not the correct one for my laptop. The customer service was slow and unhelpful. This has all been a nightmare
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Short Review for May 20, 2016, Pc_description

Microcenter
#851258
1.0
They pay below minimum wage! You have to work commission! They changed if from $10.00 an & never told us! Human resources also lies! How can you earn commission when they have you unloading trucks?!
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I bought a PC racing wheel on sale. Three weeks later I try to follow up and the order is cancelled because it is out of stock! They still charged my card tho! How does that happen? The funny thing is there is a survey after the call, but of course they hang up before...
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Anonymous
Anonymous

You do know that the amount of orders a customer can place will never match the amount of inventory available, right?You placed your order, you were charged, while fulfilling ...

3.2
I didn't like
  • Waste of time
  • Do not care about feedback
  • Charging for an item not shipped- people who hang up on me
#1031455
Reply to reviews
I used to love Micro Center. My family has bought many laptops and other electronics from both of their stores in Columbus and Cleveland branches. In my experience from the last 3 years I can say with great confidence I WILL NEVER RECOMMEND, OR PURCHASE ANYTHING THAT...
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Anonymous
MCCustrel

Hi there, Please email me at custrel@microcenter.com and I would be ahppy to look into this with you. Thanks, JamesCustomer RelationsMicro Center custrel@microcenter.com

Anonymous
Anonymous

"In my experience from the last three years..."You're not a fast learner, are you?

2.5
I didn't like
  • Waste of time
  • Spent money for no reason
  • Overall service
#1023656
Reply to reviews
Happened at the St. Louis Park, MN location. I spend hundreds on a monthly basis, and thousands on a quarterly basis. Not anymore after what happened today. Especially with the new Ryzen 7 release with all the issues I’ve been retuning and exchanging parts to get the...
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Anonymous
MCCustrel

Hi there, I apologize for the trouble. Please email me at custrel@microcenter.com with further details and contact information. I am happy to help!Thanks,JamesCustomer Relatio...

1.9
I didn't like
  • Horrible customer experience
#1022331
Reply to reviews
I have never been so disappointed ever for the degrading customer service received recently. My son is a sophomore at UTA, and we dropped his laptop that has 2 extra year warranty paid besides the one-year manufacture warranty, for anything that could happen to the...
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Anonymous
MCCustrel

I apologize for the trouble SZ. Thank you for letting us know this has been resolved. Thanks, JamesCustomer RelationsMicro Centercustrel@microcenter.com

Anonymous
S Z

Finally, the issue has now been resolved. A full refund (Store credit) to purchase a new lap top has been issued.Thank you.

2.1
#996448
Reply to reviews
Oh, now I do see your header. I knew it was Sharonville. I have had a similar experience with this manager. I also complained to the company. They aren't going to do anything, he gets there sales figures, that's all they care about. They know they are the only place in...
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Anonymous
Anonymous

Hi there, Can you email me further details to custrel@microcenter.com? I would be happy to look into this further with you. I hope to hear from you soon!Thanks, JamesCustomer ...

#990846
Reply to reviews
I purchased items for a computer build from Micro Center because the prices were cheap. To me the savings was worth a 1.5 hour drive to their location. When I got home I attempted to test the parts by "Breadboarding" the mobo, cpu, ram and psu (computer parts). Well...
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Anonymous
Anonymous

Hi there, I apologize for the trouble. Can you email me at custrel@microcenter.com with your purchase information? We want to look into what these products were that you had t...

2.3
I liked
  • Micro center staff
I didn't like
  • No help
  • Defective parts
  • Customer service
Reply to reviews
We called them and followed their advice on the proper RAM cards to use in my desktop. In fact, they were the wrong ones and I called to try to exchange them. In my case, my desktop is in my business so I didn't get a chance to power down the computer to make the...
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1.4
I didn't like
  • Tech advice
  • Service
  • Return policy
#970025
Reply to reviews