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The only thing that keeps me revisiting micro center is the relatively competitve pricing for the sort of things I go looking for there...usually, small items or accessories like dvd discs or batteries--that's it! It certainly can't be for a decent basic customer...
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1.7
#1087780
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Since i love so far away from any Microcenter in Houston, i figure going on line would be the best option. One open box RX480 was available do i reserved it and received a reservation number around 230pm. Less than 15mins later i received a cancelled order. So i called...
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Anonymous
Anonymous

yes

2.3
#1061836
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Called looking for a product that was marked as local pickup only. Called ahead to verify it was actually in store. Asked the rep if they had the product in hand as I didn't​ want to drive so far to not be able to pick up the item. The rep said yes the website numbers...
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Anonymous
MCCustrel

Hi there, I apologize this happened. When looking at our website for a product you want to come to the store for, sometimes we have limited availability and the numbers won't ...

1.0
#1056557
Reply to reviews

Microcenter - Poor slow customer service, had to wait very long time

Microcenter
#1078571
1.0
Took forever to return an item.
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Microcenter Manager Review

Microcenter
#963228
1.9
Bought a defective fan controller and manager Jeff White was a complete *** head and refused to return. I know they probably don't care and it's just a drop in the bucket I spent about $6,000 in there a year but ever since that happened I haven't shopped there
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Microcenter Customer Care Review

Microcenter
#956836
They sold my phone number and now I get texts about free prescription drugs and black friday sales. It wasn't somebody else because I used a new number.
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Microcenter Customer Care Review

Microcenter
#934458
1.0
This is the worst customer service experience I have ever had. I ordered a battery that was shipped broken and then shipped a second battery that was not the correct one for my laptop. The customer service was slow and unhelpful. This has all been a nightmare
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On Monday April 23rd I purchased a refurbished HP computer from Micro Center located in Houston TX near the Galleria 610 loop and Hwy 59. I was reassured that the computer was fine although it was refurbished HP preformed the refurbishment. I bought the necessary...
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Anonymous
MCCustrel

Hi there, Sorry to hear this. If I can be of any assistance, please email me at custrel@microcenter.com

#1039683
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I went to the flushing location because it was recommended to me. I knew what I wanted but I still asked questions being that I'm not great with computers and settled on an hp 250 G5. The man fills the card and brings it to the customer service desk where a girl named...
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Anonymous
Anonymous

*** MICRO CENTER, THEY'RE A RACIST BUNCH OF *** WASTING TIME ***!!!!

rollo2016
rollo2016

You obviously have a problem if you cannot just pay in cash instead of using a debit card or Apple Pay. Financially responsible people never use those methods, due to how dang...

#1037688
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I love to shop at Micro Center. Normally I stop by at the store located at Rockville Maryland, and it happen to be this time I stop by to the store in Fairfax Virginia to purchase a couple of external hard drive on April 11 around 8 pm. I never experienced such a...
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1.0
#1034391
Reply to reviews
I bought a PC racing wheel on sale. Three weeks later I try to follow up and the order is cancelled because it is out of stock! They still charged my card tho! How does that happen? The funny thing is there is a survey after the call, but of course they hang up before...
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Anonymous
Anonymous

You do know that the amount of orders a customer can place will never match the amount of inventory available, right?You placed your order, you were charged, while fulfilling ...

3.2
I didn't like
  • Do not care about feedback
  • Charging for an item not shipped- people who hang up on me
  • Charging before shipping- bad service
#1031455
Reply to reviews
I used to love Micro Center. My family has bought many laptops and other electronics from both of their stores in Columbus and Cleveland branches. In my experience from the last 3 years I can say with great confidence I WILL NEVER RECOMMEND, OR PURCHASE ANYTHING THAT...
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Anonymous
MCCustrel

Hi there, Please email me at custrel@microcenter.com and I would be ahppy to look into this with you. Thanks, JamesCustomer RelationsMicro Center custrel@microcenter.com

Anonymous
Anonymous

"In my experience from the last three years..."You're not a fast learner, are you?

2.5
Mayfield Heights, Ohio
I didn't like
  • No help
  • Spent money for no reason
  • Overall service
#1023656
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Happened at the St. Louis Park, MN location. I spend hundreds on a monthly basis, and thousands on a quarterly basis. Not anymore after what happened today. Especially with the new Ryzen 7 release with all the issues I’ve been retuning and exchanging parts to get the...
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Anonymous
MCCustrel

Hi there, I apologize for the trouble. Please email me at custrel@microcenter.com with further details and contact information. I am happy to help!Thanks,JamesCustomer Relatio...

1.9
Saint Louis Park, Minnesota
#1022331
Reply to reviews
I have never been so disappointed ever for the degrading customer service received recently. My son is a sophomore at UTA, and we dropped his laptop that has 2 extra year warranty paid besides the one-year manufacture warranty, for anything that could happen to the...
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Anonymous
MCCustrel

I apologize for the trouble SZ. Thank you for letting us know this has been resolved. Thanks, JamesCustomer RelationsMicro Centercustrel@microcenter.com

Anonymous
S Z

Finally, the issue has now been resolved. A full refund (Store credit) to purchase a new lap top has been issued.Thank you.

2.1
#996448
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