Westbury, New York
2 comments
100% full Not resolved

Today I tried to call in to the store to inquire about a product.I was waiting on the phone for nearly 40 minutes and no one ever picked up the phone.

I also tried chatting on their website and same thing, there I waited 15 minutes and gave up. This is not the first time I tried calling to confirm the availability of a product. I never had any luck contacting them, is as if there was no one answering phone calls. I want to mention this is the store in Westbury Long Island, I also go there a Lot to buy computer equiment since I'm a computer IT.

Their service in the store is also terrible as you wonder around the store with no one asking what you need or helping you.In my opinion this is the worst costumer service any company can offer.

Review about: Customer Service.

Review #535395 is a subjective opinion of a user.

1.0
Customer service
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $30
Preferred solution Let the company propose a solution

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Anonymous
#873995

why don't you get your lazy *** drive to store.

MCCustrel
Hilliard, Ohio, United States #872013

Hi there,

I sincerely apologize for the trouble you've encountered in trying to reach the store.This is definitely frustrating.

Could you perhaps email me at custrel@microcenter.com with a good number to reach you at?

I would really love the opportunity to help.

Thanks,

James

Customer Relations

Micro Center

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